Q: Why does my hair system shed, and is it normal?

A: Some hair shedding is normal for a hair system, especially with regular wearing, brushing, washing, and styling. Unlike natural growing hair, the hair in a hair system is individually attached to the base through different knotting or injection methods. Over time, some strands may loosen and fall out.

To minimize shedding, handle your hair system gently. Avoid pulling or brushing aggressively, especially when the hair is wet or tangled. Use a suitable brush, start detangling from the ends, and avoid excessive heat or harsh chemical treatments.

The amount of shedding can vary depending on the base material, hair attachment method, construction, and maintenance habits. However, excessive or sudden hair loss is not normal. If you notice significant shedding shortly after receiving your hair system, please contact our team and provide photos or a video so we can help assess the situation.